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FAQ.jpeg
  • Do you provide delivery or pick up?
    Yes, we do! Minimum order for delivery is $100 with a flat delivery fee of $15 within 5km of the Melbourne CBD, or $25 within 15km of the Melbourne CBD.
  • What time are you open everyday?
    Sunday to Tuesday: 11am – 8pm Wednesday-Saturday: 11am – 10pm Public Holidays: 11am – 8pm
  • Are there nut free cakes?
    Our cakes sure can be nut free however there is the small risk there may be traces of nuts due to the environment the cakes are baked in however none are physically put in or present.
  • Do you have any vegan or dairy free products?
    Unfortunately, not all our desserts are dairy free, however upon ordering we can customise a dairy free cake (especially for you) we just require 5 days’ notice so we can bake it fresh to your desire. Note: Miilk also offers drinks that are made with vegan ingredients, such as our Miilk cloud foam. In addition, customers can choose a non-dairy milk alternative like soy, oat, or almond milk for an additional $1.
  • Do you have any gluten free products?
    Unfortunately, our desserts are not gluten free but our tea drink range can all be made gluten free.
  • Are your desserts halal?
    Our cakes and desserts are halal friendly! We ensure all non halal products such as gelatin and alcohol are not included in our ingredient list and we source them with that especially in mind! Unfortunately, we are not halal certified but our desserts sure are halal friendly.
  • Do your teas have caffeine present?
    Unfortunately, there are traces of caffeine present in our tea leaves, however we do have drinks that don't use tea such as Mango Miilk, Devil’s Miilk, Ichigo Miilk, Ube Miilk, and so forth.
  • How should I transport my cake?
    When placing your cake in the car or carrying the cake, please ensure it is placed on a flat surface and carried from the base.
  • How should I serve and store my treats?
    Keep your cakes refrigerated before serving. Our mud cakes, red velvet cake and brownies are best served at room temperature, so please leave it at room temperature for up to 1-2 hours before serving. Our cookies and tarts can be kept at room temperature in an airtight container. It is best to pick up your cake on the day of your event for freshness, but leftovers can be kept in an airtight container until the expiry date stated.
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